DWX-4 Support

The following environment is required:

Dust Collector
If no dust collector is available, this machine cannot perform milling.

Windows PC / 3D scanner / CAM software / tool / material / sintering furnace (for zirconia) / dust collector / compressor 
 

No, it is not included.

CAD/CAM systems are produced by our partner companies. 

You can make a milling data using a CAM software. For information on how to use the software and/or DWX-4 settings, please 

It is made in Japan. DWX-4 is considered as a standard medical equipment. Registration number DWX-4: 22B3X10006000050

If no dust collector is available, this machine cannot perform milling.

It is to prevent not only the hazardous milling dust from getting out of the machine but also milling dust from going inside the mechanical parts like the spindle unit. It makes malfunction of the machine.
Be sure to install the vacuum system which meets the required performance.
 

Dust Collector

• Static Pressure: 4 kPa or more
• Air Flow: 2㎥/min or more

Compressor

• Air Pressure: 0.2 to 1.0 MPa
• Air Capacity: 30L/min or more
• Contamination of the compressed air by foreign material is undesirable. Use an oil-free compressor.
• Moist air may cause rust. Use a device equipped with a dryer.
• Stable pressure is required. Select a source that has an adequate tank capacity.
• A hose (outer diameter: 6 mm (polyurethane tube)) is required.  

Japanese, English, and Chinese (a simplified Chinese character, the traditional Chinese character) correspond. In the language supported, it is displayed in the language and becomes an English display in the language not supported. 
 

It is satisfactory. Checking of operations is performed before product sale. The installation environment should keep the following conditions. 

Hardware Requirement:
Indoor Use, altitude: up to 2000 m
Temperature: 5 to 40 °C (41 to 104 °F)
Relative Humidity: 35 to 80 % (no condensation)
Ambient Pollution Degree: 2 (as specified by IEC 60664-1)

Click here to find out where to buy. 

External Dimensions: 340 (W) x 365 (D) x 405 (H) mm

At least the following amount of space is necessary for installation.
Installation Space: 0.5 x 0.5 m (19.7 x 19.7 in)
Work Space: 1 x 1 m (39.4 x 39.4 in)

DWX-4 : Zirconia (pre-sintered), wax, PMMA.

* Characteristics may vary according to the material. Please contact your material manufacturer for more detail.
 

You can use general workpieces (Block and Workpiece with pin) in the dental market.

No, you can't.

Operating System: Windows XP/Vista/7/8 (32,64 bit edition)
CPU: The minimum required CPU for the operating system
Memory: The minimum amount of required RAM for the operating system
Optical Drive: CD-ROM drive
Video card and Monitor: At least 256 colors with a resolution of 1,024 x 768 or more recommended

* For the latest information, see the Products website. 
 

RML-1 and NC code 

* The milling data created by supported CAM software can be used. 

VPanel and Windows driver are bundled. VPanel is a program to operate DWX-4 on the computer screen. It has functions to output milling data, perform maintenance, and make various corrections. In addition, it displays error messages of DWX-4. Windows driver is a program to control the milling machine through your PC.

CAM software is produced by our partner companies. 

DWX-4 is compatible with NC code (G code).

* The NC code (G code) command created by supported CAM software can be used.

It is possible if you send a drilling command from your CAM software.

Shank Diameter: 4 mm 
Length: 40 to 55 mm 

USB connection (compliant with Revision 1.1). A USB cable is included. The USB3.0 cable cannot be used.
Be sure to refrain from using a USB hub. If a USB hub is used, there is a possibility that the machine cannot be connected.

The included cable is 3.0 meters in length. It is recommended to use the bundled cable for DWX-4.

The machine makes an emergency stop as a safety feature,and milling is suspended and cannot be resumed.

Yes, you can.

* The sending of e-mails may become impossible due to settings of the security software, etc.
If e-mails cannot be sent, check the settings of the security software used as anti-virus software.
* Consult with the network administrator about details of e-mail settings.
* VPanel does not support TLS connections (STARTTLS).

It takes approx. 15 mins for zirconia.

* Required time varies according to the shape of the object and/or the CAM software you use.

You can download them from Easy Shape Support website.

Spindle Unit: 2,000 hours
Spindle Belt: 2,000 hours
* The replacement cycle varies according to usage conditions.

Please check followings.

1. Tool: The tool(s) must be the same between the one(s) you configured in your CAM software and actual one(s) you set on ATC magazine.
2. Material: The thickness must be the same between the one you configured in your CAM software and actual one you put on the Milling machine.
3. Installing the material: The clamp must be tightened firmly.
4. Dust Collector: The power must be turned on.
5. Compressor: Required amount of compressed air must be supplied.

After milling, clean the milling area using a commercially available brush or dust collector. Carefully remove milling waste from the portions of 1 to 6 in particular because the milling result may be affected if milling waste remain on them.

* For more information, please refer to "User's Guide".

Confirm the tightening of a collet every 200 hours or once in a month according to the following procedure.
A collet needs to be frequently checked for tightening. If a collet is used for a prolonged period or milling error occurs frequently, the collet may become loose and the gripping force of a tool may become weak.

* For more information, please refer to the 
 

Red areas must be cleaned up beforehand.

* Keep the Detection pin in the bundled case when not in use.

Zirconia: 40 teeth
PMMA: 40 teeth
* A reference value when you use different tools for roughing and finishing. The replacement cycle varies according to usage conditions.

Is a front cover open?
When starting the machine, Make sure that the upper and lower front covers are closed and the COVER LED is dark. For safety, initialization is not performed when a cover remains open at startup.

Is anything caught on the spindle head or table?
Check whether something has become caught and is impeding initialization.

Is the tool snagged?
The tool attached to the spindle unit or rotary axis unit may fail to perform initialization if it is snagged on the attachment. Try to detach the tool using the emergency tool release function of VPanel.

* For more information, please refer to "User's Manual"("Maintenance" Tab").

Is a front cover or maintenance cover open?
Some operations of the machine will be limited if the front cover or the maintenance cover is open. Close all the cover.

Are you operating the operation button with a glove on?
The operation button does not respond if you wear a glove. Operate the operation button with a bare hand.
 

Is the cable connected?
Make sure that the cables are connected.
* For more information, please refer to  "Setup Guide" ("Installing the Software").

Is the driver installed correctly?
If the connection to the computer is not made in the sequence described, the driver may fail to be installed correctly. Unless a driver is suitable, VPanel does not work. Check again to ensure that the connection was made using the correct procedure.
* For more information, please refer to "Setup Guide" ("Installing and Setting Up the Software"),
 "User's Manual" ("To Install Software and Electronic Manual Separately"),
 "User's Manual" ("Installation Is Impossible").

Is the procedure correct when plural machines are connected or when the ID of any machine
is changed?
There is a possibility that the connection method might be incorrect when more than one machine is connected. Check the correct connection method. After the ID of a machine was changed, it is necessary to restart the machine and VPanel.
* For more information, please refer to "Setup Guide" ("Connecting Multiple Units").

Is the front cover or maintenance cover open?
If the front cover or maintenance cover is opened, the machine does not start milling even if it receives milling data. Close all covers, and press the button of the machine. Milling will begin.

Does VPanel recognize the machine?
Make sure that a message other than "Offline (Off displayed)" is displayed on the screen of VPanel.

When plural machines are connected, is the selected machine correct?
Select a machine to which you want to output milling data on the screen of VPanel.

Is operation paused?
When the PAUSE LED is on, it means that operation is paused. When the machine is paused, milling stops and some operations are restricted. When you press the operation button of the machine shortly, the pause is canceled. When you hold down the operation button, milling is stopped.

Is initialization or data cancel in progress?
The milling data received in the middle of initialization or data cancel will be canceled. Output milling data after confirming that the machine is in the standby status.

Is the milling data correct?
Check the milling data.

Does any error exist?
The error LED will flicker if an error occurs. Details of the error will be displayed on the screen of VPanel.
* For more information, please refer to "User's Manual" ("Responding to an Error Message").

Is a machine with the same ID connected to the computer?
When more than one machine is connected to the computer, if machines with the same ID are connected at the same time, the computer might shut down. If the computer shuts down, turn off the power of all the connected machines and disconnect the USB cables from the computer.

Next, restart the computer, and then start VPanel. If VPanel does not start, install it again. Then, make the setting again in a way that the same ID is not assigned to more than one machine.
* For more information, please refer to  "Setup Guide" ("Connecting Multiple Units").

Is the workpiece being cut PMMA?
The ionizer (static eliminator) is effective for only PMMA and is not effective for zirconia or wax.

Is the area around the ionizer covered with milling waste?
If milling waste adheres to this area, remove them with a dust collector. The ionizer may become less effective if milling waste adheres to this area. Do not touch the inside of the ionizer.
* For more information, please refer to  "User's Manual" ("Cleaning after Milling Operation Ends").

Is the machine grounded?
If the machine is not grounded, the effect of the ionizer cannot be obtained.

Is any of the operations which need compressed air being performed?
Compressed air is only supplied during some operations, such as the rotation of the spindle or the replacement of the tool.

Is the connection or pressure of the regulator set correctly?
Check the regulator for connection. Check if the memory of the regulator is 0. If the set pressure of the regulator is 0, compressed air will not be supplied.
* For more information, please refer to "Setup Guide" ("Preparing the Regulator"), "User'a Manual" ("Installation Is Impossible"). 

Is the knob at the bottom of the regulator open?
If the knob at the bottom of the regulator is open, compressed air flows out.
* For more information, please refer to "User's Manual" ("Care and Maintenance of the Regulator"). 

Are the shaft and the drive screws contaminated? Has the grease run out?
Clean the guide shaft and the drive screws, and apply the attached grease to them. The machine is likely to generate noise at the initial stage after introduction. If abnormal noise occurs, apply the grease to the drive screws.
* For more information, please refer to "User's Manual" ("Cleaning the Inside and Applying Grease").

Is the automatic correction jig, detection pin, or ATC magazine contaminated?
Remove contamination on the automatic correction jig, detection pin, or ATC magazine if they are contaminated. If they are contaminated due to a buildup of milling waste or the like, the sensor cannot operate correctly, making correct detection impossible.
* For more information, please refer to "User's Manual" ("Correction of Milling Machine").

Is the automatic correction jig properly attached?
Check the automatic correction jig to see if it is properly attached. Is the detection pin properly attached?
Check the detection pin to see if it is properly attached. Check the position of the tool holder attached to the detection pin.
* For more information, please refer to "User's Manual" ( "Correction of Milling Machine"),"Setup Guide" ("Specifications" "Detection Pin Dimension").

Did you change any machine name (printer name)?
Tool information is saved by machine name (printer name). Before changing a machine name (printer name), record the contents of the tool information concerned.

Is the machine out of correction?
The origin point may be out of position due to a long period of use or the relocation of the machine and affect milling results. Perform automatic correction. If expected milling results cannot be obtained even after automatic correction was performed, perform manual correction.
* For more information, please refer to "User's Manual" ("Correction of Milling Machine"), ("Manual correction" Dialog").

Is the workpiece securely mounted in place?
Check the mounting state of the workpiece. Fasten the workpiece in place securely so that the workpiece will not slip out of place or come off because of vibration during milling or tool pressure.
* For more information, please refer to "User's Manual" ("STEP1: Attaching the Workpiece").

Is the tool worn?
If the same tool is used for milling for a long period of time, it will get worn and affect milling results. Try to replace the tool with a new one. The work time of the tool can also be managed by VPanel.
* For more information, please refer to "User's Manual" ("Tool management" Dialog").

Is the tool worn?
If the same tool is used for milling for a long period of time, it will get worn and affect milling results. Try to replace the tool with a new one. The work time of the tool can also be managed by VPanel.
* For more information, please refer to "User's Manual" ( "Tool management" Dialog").

Is the thickness specified in the milling data excessively thin?
If the specified finish thickness of workpieces is excessively thin, chipping is apt to occur. Review the shape specified in the milling data.

Is the collet deformed?
The collet may deform if the spindle nose (end of the spindle) strikes against the clamp, etc. or the spindle is locked. If the collet is deformed, replace it.
* For more information, please refer to "User's Manual" ( "Replacing the Collet").

Are the milling conditions too strict?
Strict milling conditions may affect milling results. Review the milling conditions of CAM.

The driver, software, and the electronic manual can be installed together on this machine. For the method of
installing them at a time. "Setup Guide" ( "Installing and Setting Up the Software.” )
* For more information, please refer to "Setup Guide" ( "Installing the Software").

The driver, software, and the electronic manual can be installed together on this machine. For the method of
installing them at a time. "Setup Guide" ("Installing and Setting Up the Software.”)
* For more information, please refer to "Setup Guide" ("Installing the Software").

If installation quits partway through, or if the wizard does not appear when you make the connection with a USB cable, take action as follows. Windows 8

1. Use a USB cable to connect the machine and the PC, and then turn the machine on.
2. If the [Found New Hardware] wizard appears, click [Cancel] to close it. Disconnect any USB cables for printers other than this machine.
3. Click [Desktop].
4. Move the mouse to the lower right corner to display Charm and click [Settings].
5. Click [PC Information].
6. Click [Device Manager]. When the [User Account Control] screen appears, click [Continue]. The [Device Manager] screen appears.
7. Click [Show hidden devices] on the View menu.
8. Double-click [Printers] or [Other devices] in the list. Click the model name or [Unknown device], whichever appears below the item you selected.
9. Click [Delete] on the [Action] menu.
10. In the [Confirm Device Uninstall] dialog box, click [OK] to close the device manager.
11. Disconnect the USB cable that is connected to the printer, and then restart Windows.
12. Uninstall the driver. Carry out the steps from step 3 in "User's Manual" (“Uninstall the Driver Windows 8”) to uninstall the driver.
13. Install the driver again according to the "Setup Guide" ("Installing and Setting Up the Software”) or procedure "User's Manual" ("To Install Driver Separately").

Windows 7

1. If the [Found New Hardware] appears, click [Cancel] to close it.
2. Click the [Start] menu, then right-click [Computer]. Click [Properties].
3. Click [Device Manager]. The [User Account Control] appears, click [Continue]. The [Device Manager] appears.
4. At the [View] menu, click [Show hidden devices].
5. In the list, find [Other devices], then double-click it. When the model name you are using or [Unknown device] appears below the item you selected, click it to choose it.
6. Go to the [Action] menu, and click [Uninstall].
7. In "Confirm Device Uninstall" window, select [Delete the driver software for this device.], and then click [OK]. Close the [Device Manager].
8. Disconnect the USB cable from the computer, and then restart Windows.
9. Uninstall the driver. Carry out the steps from step 3 in "User's Manual" (“Uninstall the Driver Windows XP / Vista / 7”) to uninstall the driver.
10. Install the driver again according to the "Setup Guide" ("Installing and Setting Up the Software”) or procedure "User's Manual" ("To Install Driver Separately").

Windows Vista

1. If the [Found New Hardware] appears, click [Cancel] to close it.
2. Click the [Start] menu, then right-click [Computer]. Click [Properties].
3. Click [Device Manager]. The [User Account Control] appears, click [Continue]. The [Device Manager] appears.
4. At the [View] menu, click [Show hidden devices].
5. In the list, find [Printers] or [Other devices], then double-click it. When the model name you are using or [Unknown device] appears below the item you selected, click it to choose it.
6. Go to the [Action] menu, and click [Uninstall].
7. In "Confirm Device Uninstall" window, select [Delete the driver software for this device.], and then click [OK]. Close the [Device Manager].
8. Disconnect the USB cable from the computer, and then restart Windows.
9. Uninstall the driver. Carry out the steps from step 3 in "User's Manual"(“Uninstall the Driver Windows XP / Vista / 7”) to uninstall the driver.
10. Install the driver again according to the "Setup Guide" ("Installing and Setting Up the Software”) or procedure "User's Manual"("To Install Driver Separately").

Windows XP

1. If the [Found New Hardware Wizard] appears, click [Finish] to close it.
2. Click the [Start] menu, then right-click [My Computer]. Click [Properties].
3. Click the [Hardware] tab, then click [Device Manager]. The [Device Manager] appears.
4. At the [View] menu, click [Show hidden devices].
5. In the list, find [Printers] or [Other devices], then double-click it. When the model name you are using or [Unknown device] appears below the item you selected, click it to choose it.
6. Go to the [Action] menu, and click [Uninstall].
7. In "Confirm Device Uninstall" window, click [OK].
8. Close the [Device Manager] and click [OK].
9. Detach the USB cable from the computer, and then restart Windows.
10. Uninstall the driver. Carry out the steps from step 3 "User's Manual" (“Uninstall the Driver Windows XP / Vista / 7 ”) to uninstall the driver.
11. Install the driver again according to the "Setup Guide" ("Installing and Setting Up the Software”) or procedure "User's Manual" ("To Install Driver Separately").

When uninstalling the driver, perform following operation. Windows 8 *If the driver is uninstalled without following the procedure given below, there is a possibility that it might not be able to be re-installed.

1. Turn the machine off, and disconnect the cable that is connecting the PC and the machine.
2. Start Windows.
3. Click [Desktop].
4. Move the mouse to the lower right corner to display Charm and click [Settings].
5. On the taskbar, click [Control Panel], and then [Uninstall a program].
6. Select the machine's driver that you want to uninstall, and then click [Uninstall].
7. When a message prompting you to confirm that you want to uninstall the driver appears, click [Yes].
8. On the taskbar, click [Start], and then [Desktop].
9. Start Windows Explorer to open the drive and folder where the driver is located. (* Notes)
10. Double-click the "SETUP64.EXE"(64-bit version) or "SETUP.EXE" (32-bit version).
11. When the [User Account Control] dialog box appears, click [Continue].The driver's installer starts.
12. Click [Uninstall]. Select the machine that you want to uninstall, and then click [Start].
13. If it is necessary to restart your computer, a window prompting you to restart it appears. Click [Yes].
14. After the computer is restarted, display the Control Panel and click [View devices and printers].
15. If the icon of the device you wish to remove is shown, right-click on the icon to click on [Remove device].

(*) When you are using the CD-ROM, specify one of the following folders. (The CD drive is drive D in this example). D:\Drivers\25D\WIN8X64 (64-bit version) D:\Drivers\25D\WIN8X86 (32-bit version) If you're not using the CD-ROM, go to the Roland DG Corp. website (http://www.rolanddg.com/), and download the driver for the machine you want to delete. Then, specify the folder where you extracted the downloaded file to.

Windows XP / Vista / 7 *If the driver is uninstalled without following the procedure given below, there is a possibility that it might not be able to be re-installed.

1. Before you start uninstallation of the driver, unplug the USB cables from your computer.
2. Log on to Windows as “Administrator.”
3. From the [Start] menu, click [Control Panel]. Click [Uninstall a program].
4. Click the driver for the machine to delete to select it, then Click [Uninstall].
5. A message prompting you to confirm deletion appears. Click [Yes].
6. From the [Start] menu, choose [All Programs], then [Accessories], then [Run], and then click [Browse].
7. Choose the name of the drive or folder where the driver is located. (*)
8. Select "SETUP64.EXE" (64-bit edition) or "SETUP.EXE" (32-bit edition) and click [Open], then click [OK].
9. The [User Account Control] appears, click [Allow].
10. The Setup program for the driver starts.
11. Click [Uninstall] to choose it. Select the machine to delete, then click [Start].
12. If it is necessary to restart your computer, a window prompting you to restart it appears. Click [Yes].
13. The uninstallation finishes after the computer restarts.

(*) When using the CD-ROM, specify the folder as shown below (assuming your CD-ROM drive is the D drive). <Windows XP> D:\Drivers\25D\WINXPX64 (64-bit edition) D:\Drivers\25D\WINXPX86 (32-bit edition) <Windows Vista> D:\Drivers\25D\WINVISTAX64 (64 bit edition) D:\Drivers\25D\WINVISTAX86 (32 bit edition) <Windows 7> D:\Drivers\25D\WIN7X64 (64-bit edition) D:\Drivers\25D\WIN7X86 (32-bit edition) If you're not using the CD-ROM, go to the Roland DG Corp. website (http://www.rolanddg.com/) and download the driver for the machine you want to delete, then specify the folder where you want to expand the downloaded file.

When uninstalling VPanel, perform following operation. Windows 8

1. Quit VPanel. (Right-click [VPanel icon] in the task tray and select "Exit".)
2. Move the mouse to the lower right corner to display Charm and click [Settings].
3. Click [Control Panel], and then [Uninstall a program].
4. Select [Roland VPanel for DWX-4] and click "Uninstall."
5. Uninstall VPanel by following the instructions given in the window.

Windows XP/ Vista / 7

1. Quit VPanel. (Right-click [VPanel icon] in the task tray and select "Exit".)
2. From the [Start] menu, click [Control Panel] > [Programs and Functions] ([Add or Remove Programs] in Windows XP) from the [Start] menu.
3. Select [Roland VPanel for DWX-4] and click "Uninstall" (or "Delete").
4. Uninstall VPanel by following the instructions given in the window.

The limit switch of the displayed axis cannot be detected. Turn off the power, remove the objects which block the operation of the machine and accumulated milling waste, if any, and then restart the machine.

The milling conditions may be excessively strict. Review the settings of CAM and the shape specified in the milling data. Milling waste may hinder the operation of the machine. Clean the machine.

Release the tool forcibly by following the message of VPanel. After the tool was removed, clean the inside of the collet and the magazine. If the same error recurs even after the inside of the collet was cleaned, the collet may be deformed. In this case, replace the collet.

The tool moved out of position or was damaged due to a large load on the tool. The milling conditions may be excessively strict. Review the settings of CAM and the shape specified in the milling data. If the same message appears even after the milling data was reviewed, the tool may be worn. Replace it with a new one.

The machine will come to an emergency stop if the front cover is opened when the spindle is rotating. Turn off the power, close the front cover, and then restart the operation from the beginning.

Replace the tool with one of proper length (length: 40 to 55 mm). There is a possibility that the position of the tool holder is not correct. Check the position of the tool holder.

* For more information, please refer to "User's Manual" ( "STEP2: Attaching a Tool").

The tool is not set, or it is mounted on a wrong stocker number. Set the tool again. There is a possibility that the ATC magazine may be out of position. Perform automatic correction. If the same message appears even after automatic correction was performed, the ATC magazine or tool may be contaminated. Clean the machine.

There was something wrong with the milling data received from the computer. Review the milling data.

The spindle stopped under a large milling load. Turn off the power. The milling conditions may be excessively strict. Review the settings of CAM and the milling data.

The spindle motor stopped due to a continued high motor load or instantaneously excessive motor load. Turn off the power. The milling conditions may be excessively strict. Review the settings of CAM and the shape specified in the milling data. In addition, the motor may be overheated. Keep the spindle motor rested for a while, and restart it.

The dust collector is turned off or powerless. Turn on the dust collector, or check the settings of the dust collector and the filter.